Sharq Insurance Wins “Digital Transformation of The Year Qatar 2023” Award for the Insurance Sector by the Global Business Review Magazine
Having recently launched into the market, fully owned subsidiary of Doha Bank, Sharq Insurance, was recognized for its excellent digital offerings and rapid digitization
Doha, Qatar – 19 June 2023: Sharq Insurance L.L.C, the general insurance company owned by Doha Bank, has received the “Digital Transformation of The Year Qatar 2023 – Insurance Sector” Award from the Global Business Review Magazine.
The award comes in recognition of the company’s digital solutions, quality of services, and the rapid pace of its digital transformation, which are all factors that have pushed Sharq Insurance to be ahead of the curve in the Qatari market.
In September 2022, Sharq Insurance launched its operations with a fully integrated website as well as a conversational Al solution to offer online insurance services, saving clients valuable time and effort.
The company’s chat bot, Jamaly, which has grown to become an iconic feature of the user-friendly online service, has been helping clients obtain their quotations online quickly and easily, often within two minutes. Clients can file claims for Motor and Travel insurances, as well as Insurance Claims services, with the help of Jamaly or through the mobile application (available on iOS and Android). The company also has plans to expand the chatbot's capabilities later this year, enabling fast and easy assistance to clients with Home and Personal Accident coverage quotations.
In addition, the implementation of customer relationship management (CRM) for customer-oriented service has played a crucial role in winning the award, thanks to providing a 360-degree overview of each client and their portfolio, enabling tracking and prioritization of incoming service requests in the system.
Commenting on the Award received, David Cook, CEO of Sharq Insurance L.L.C, said: “This is a fantastic recognition of the efficiency of our digital transformation efforts. We will continue to simplify and streamline our client journey, leveraging the latest AI and technological innovations to elevate our offerings and blaze a path for the insurance industry in Qatar.”
Sharq Insurance offers a wide range of policies tailored for individuals and corporate clients, including Engineering, Property, General Accident and Liability, Property, Marine, Motor, Medical, and Group Life Insurance. The company is characterized by its very smooth and simplified processes that can all be completed seamlessly online.
Home >> Banking & Investments Section
IDAM at the Museum of Islamic Art Unveils Spring Menu Crafted with Premium Ingre ...
Carnegie Mellon Qatar and Iberdrola Sign Memorandum of Understanding
Graduation ceremony honors WCM-Q Class of 2024
QIC Group reports 11% growth in Net Profits at QAR 194 million
QIC Group holds its third annual Insurtech Summit to explore the future of insur ...
Ground Handling Priorities: Safety, Global Standards and Sustainability
Qatar Airways Takes Home the ‘Best Regional Airline Serving in the Middle East', ...
Carnegie Mellon Qatar celebrates largest graduating class in campus history
Qatar Airways Sets the Stage for the Future of Travel at the Arabian Travel Mark ...
WCM-Q prepares 39 high school students for medical education
Pickl Invites Foodies to its First Ever Grand Opening in Doha
QInvest Takes Part in Bloomberg's Intelligence and ABANA 2024 Middle East Invest ...
Msheireb Partners with Metahug to Launch "Msheireb World", Cultural Ex ...
GAIA Celebrates Rich Traditions
Visit Qatar to take centre stage at Arabian Travel Market
Catrice Cosmetics Introduces the Clean Girl Makeup Look with New Essentials!
QIC Group reports 11 % growth in Net Profits at QAR 194 million.
Hamad International Airport Sets New Record in Q1 2024, Surpassing Previous Q1 F ...
Slay the sun-kissed girl makeup look: Your Ultimate Guide
Qatar Airways to Participate in ATM Dubai 2024 with the World's First AI Digital ...